EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP) MANAGER NF-0101-04 Government - Jacksonville, NC at Geebo

EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP) MANAGER NF-0101-04

Manages and serves as the installation subject matter expert of the Exceptional Family Member Program (EFMP). Oversees the EFMP case management system and ensures effective exchange of resource information and support between staff and EFMP families. Oversees facilitation and coordination of resources between agencies, related resource offices, medical and recreational facilities, community services agencies and private organizations with emphasis on improving services.Conducts presentations or briefings on all aspects of the program. Participates in phased, milestone and final program reviews. Identifies program documentation requirements or procedures. Develops and implements program marketing plans. Conducts a quarterly Special Needs Forum, open to family members to address needs and concerns. Participates in the Special Needs Evaluation and Review Team (SNERT) per Marine Corps Order 1754.4B. Manages the installation EFMP Respite Care Program. Addresses matters involving:
difficult technical problems, application of new or questionable techniques and methods, clarification with the team leader or higher level supervisor, and further explanation and negotiation with the Director. Explains regulatory and legal requirements relevant to problem situations.Ensures the EFMP is in compliance with the IG AIRS checklist, Internal Control Reviews and meets related inspection requirements.Develops and analyzes data to be used in preparing analytical and interpretative reports and guides of EFMP program operation. Selects appropriate techniques for data collection to identify aspects of successful program operations. Utilizes a variety of fact finding techniques such as interviews, case analysis and observation, to elicit appropriate data, identify areas of operation, and oversee and participate in fact finding, development of recommendations and preparation of reports of findings. Reviews proposed changes in program plans and agency procedures to determine compliance with federal, state, statutory and regulatory requirements.Formulates, administers and monitors the operating and capital budget for the EFMP program area. Identifies cost centers. Monitors expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Analyzes profit and loss statements to identify discrepancies, and identify needs, opportunities and efficiencies to operate more effectively. Compares current and historical data to determine trends and anticipate future requirements. Bachelor's degree from an accredited college or university in human services or a related field appropriate to the work of position AND four years of knowledge and experience that demonstrates skill to independently oversee day-to-day operation of an Exceptional Family Member Program, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR significant experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Must have skills to monitor a complex case management system, review and recommend approval or disapproval of related program plans and materials; analyze and develop proposals or provisions in terms of impact on program resource requirements; develop new and revise operating procedures and standards to incorporate provisions that affect operating activities and requirements; conduct reviews of the administration and operation of the program and provide subject matter advice. Must have the skill to supervise employees in the accomplishment of work. Knowledge of human services principles and practices pertaining to individual and family needs, and problems in relation to social patterns. Knowledge of military family support programs and the related mission of readiness and retention. Knowledge of and familiarity with agencies, related resource offices, medical and recreational facilities, community services agencies and private organizations that can provide support to the EFMP.
  • Department:
    0101 Social Science
  • Salary Range:
    $36.76 to $36.76 per hour

Estimated Salary: $20 to $28 per hour based on qualifications.

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