SALES SPECIALIST NF-2091-02
Responsible for providing advanced product knowledge, educated recommendations and Dress Blue Experience to all customers throughout their Marine Corps Exchange shopping experience. Responsible for meeting personal and department sales goals. Coach Sales Associates on product knowledge areas related to particular categories such as:
electronics, shoes, jewelry /accessories, firearms, military clothing or other assigned areas. May be scheduled at the checkout, other departments, sales areas, specialty category or customer service desk for coverage. Reports to the Sales Manager.Takes advantage of all training opportunities to develop selling skills in product categories. Works with Team Members to develop their product knowledge with in the category. Remains committed to learning about the brands and products sold within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Works with the Sales Manager to achieve daily and weekly sales goals. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved. Builds and nurtures loyal MCX customers.Communicates any outstanding problem resolution issues with the Experience Manager. Recognizes the core values and mission of the Marine Corps Exchange.May be assigned to any Retail facility on a temporary or permanent basis as needed. May be required to work a fluctuating work schedule to complete the mission, to include nights, weekends, and holidays. Performs other duties as assigned. At least one year of experience working in customer sales required. Demonstrated knowledge of selling techniques. Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work with in the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required. This is a white-collar position where occasional lifting of 20lbs may be required.This may be a 'covered position' for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. If the incumbent comes in contact with firearms, or ammunition in this position they must complete a DD Form 2760 certifying whether, or not they have ever obtained a qualifying conviction for a misdemeanor, or felony crime of domestic violence. All covered employees have a continuing obligation to notify their supervisors through use of the DD Form 2760 if they obtain a qualifying conviction.This is a non-critical sensitive position. if applicable, must be able to successfully obtain and maintain a Secret Clearance level background check (Access National Agency Check with Inquiries).
Estimated Salary: $20 to $28 per hour based on qualifications.
electronics, shoes, jewelry /accessories, firearms, military clothing or other assigned areas. May be scheduled at the checkout, other departments, sales areas, specialty category or customer service desk for coverage. Reports to the Sales Manager.Takes advantage of all training opportunities to develop selling skills in product categories. Works with Team Members to develop their product knowledge with in the category. Remains committed to learning about the brands and products sold within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Works with the Sales Manager to achieve daily and weekly sales goals. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved. Builds and nurtures loyal MCX customers.Communicates any outstanding problem resolution issues with the Experience Manager. Recognizes the core values and mission of the Marine Corps Exchange.May be assigned to any Retail facility on a temporary or permanent basis as needed. May be required to work a fluctuating work schedule to complete the mission, to include nights, weekends, and holidays. Performs other duties as assigned. At least one year of experience working in customer sales required. Demonstrated knowledge of selling techniques. Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work with in the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required. This is a white-collar position where occasional lifting of 20lbs may be required.This may be a 'covered position' for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. If the incumbent comes in contact with firearms, or ammunition in this position they must complete a DD Form 2760 certifying whether, or not they have ever obtained a qualifying conviction for a misdemeanor, or felony crime of domestic violence. All covered employees have a continuing obligation to notify their supervisors through use of the DD Form 2760 if they obtain a qualifying conviction.This is a non-critical sensitive position. if applicable, must be able to successfully obtain and maintain a Secret Clearance level background check (Access National Agency Check with Inquiries).
- Department:
2091 Sales Store Clerical - Salary Range:
$12.28 to $12.28 per hour
Estimated Salary: $20 to $28 per hour based on qualifications.
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