OFFICE AUTOMATION CLERK NF-0326-02
The purpose of the Child and Youth Programs (CYP) Office Automation Clerk is to serve as a contact point for information and perform clerical and administrative tasks, which includes Child Development Centers (CDC), School Age Care (SAC), Family Child Care (FCC) and Youth Programs (YP).Performs a combination of record keeping, reporting and liaison (family and program) duties in one or more CYP component. These tasks are summarized below.Prepares and maintains assigned correspondence, office files, records, statistical and financial data pertaining to CYP components (CDC, SAC, FCC and YP). Prepares required daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures submission in a timely manner. Ensures required child registration and enrollment paperwork is current and complete. Provides required information to requesting agencies. Operates technology, associated office equipment and a wide variety of software programs to produce a correspondence, spreadsheets, charts, reports and graphic materials. Conducts research of files and records in order to resolve discrepancies. Provides front desk coverage and logs participants in and out of the facility. Informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures. Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel as appropriate. Performs assigned resource and referral duties and assists in maintaining current waitlist is needed. Understands and articulates policies relating to patron fees, waiting lists, and program events. Oversees administrative management of the reception area to include the operation of an automated record and payment system. Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by policy in the case of suspected incidences of child abuse and neglect. Minimum one year of experience in the operation of a computer and related office automation equipment. Knowledge of a variety of integrated software programs. Knowledge of general clerical procedures. Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age. Must pass a pre- employment physical and annual physicals thereafter, provide evidence of immunization and be free from communicable disease. Must complete all DoD training requirements within the specified time including orientation, initial, and annual ongoing training requirements, and required certifications, if any. Must maintain CPR and First Aid certifications. May be required to obtain a government driver's license and government purchase card. Ability to communicate effectively in English, both orally and in writing, and possess strong interpersonal communication skills.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Department:
0326 Office Automation Clerical And Assistance - Salary Range:
$11.24 to $11.24 per hour
Estimated Salary: $20 to $28 per hour based on qualifications.
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