Customer Accounts Advisor
Aarons Sales and Lease Aarons Sales and Lease Jacksonville, NC Jacksonville, NC Full-time Full-time $14.
61 - $15.
90 an hour $14.
61 - $15.
90 an hour 5 days ago 5 days ago 5 days ago Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations.
Strong multi-tasking, organizational, negotiation and persuasion skills are necessary.
Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements:
At least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record) Must meet DOT requirements to obtain certification in required states Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs.
without help and up to 300 lbs.
with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Job Type:
Full-time Pay:
$14.
61 - $15.
90 per hour Expected hours:
40 per week
Benefits:
401(k) Paid time off Shift:
Day shift Weekly day range:
Every weekend Monday to Friday Work setting:
In-person Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
61 - $15.
90 an hour $14.
61 - $15.
90 an hour 5 days ago 5 days ago 5 days ago Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations.
Strong multi-tasking, organizational, negotiation and persuasion skills are necessary.
Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements:
At least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record) Must meet DOT requirements to obtain certification in required states Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs.
without help and up to 300 lbs.
with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Job Type:
Full-time Pay:
$14.
61 - $15.
90 per hour Expected hours:
40 per week
Benefits:
401(k) Paid time off Shift:
Day shift Weekly day range:
Every weekend Monday to Friday Work setting:
In-person Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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