Public Safety Investigation Administrative Assistant
Salary :
$33,360.
35 - $43,368.
46 AnnuallyLocation :
Jacksonville, NCJob Type:
Regular - Full TimeJob Number:
FY24-00040Department:
Public Safety (51)Division:
Police DivisionOpening Date:
10/13/2023Closing Date:
10/27/2023 11:
59 PM EasternGeneral Definition of Work About Jacksonville:
Jacksonville has one of the youngest demographics in the US with a median age of 27.
6 and an estimated population of 75-80,000.
The City offers a great work/life balance.
We are rich in history and deep in pride of our local military as demonstrated at Lejeune Memorial Gardens near Marine Corp Base Camp Lejeune and New River Air Station.
Many of our military return and plant roots here because of the lifestyle and all that the City has to offer.
Jacksonville tourism is growing, with festivals and events including some annual favorites like the Jacksonville Jamboree, Winterfest, Oktoberfest and Jazz in the City.
The Marine Corp Half Marathon is just one of our premiere sports events, and others include course challenges, soccer, triathlon, boxing, pickleball, softball, basketball, disc golf and other tournaments.
Jacksonville Recreation has indoor and outdoor facilities throughout the City and include year-round programs, classes and events including summer concerts, camps, movies, team sports and many more activities for all ages.
There are 19 parks and 20
miles of greenways and trails.
We are a waterway City with easy access to fishing and water sports and are close to Onslow beaches.
Jacksonville commercial corridors of Western Blvd, Marine Blvd, Gum Branch Rd and Henderson Dr offer retail shopping, restaurants, award winning healthcare facilities and other services.
Coastal Carolina Community College is in the center of the corridor and offers students a variety of subjects connecting to state universities.
Our public schools are above the curve in learning, proud in sports and offer a ton of activities for students.
Jacksonville Airport is a regional hub for travel and Jacksonville Transit offers service in the City and military installations.
Jacksonville is a great place to work, live and play for you and your family.
l A few words to describe the organization's work culture:
transparent, family-oriented, happy, collaborative, challenging, engaging, and respectful.
General Description:
Our agency is seeking an experienced and versatile administrative professional that is accustomed to handling intermediate skilled clerical and responsible administrative work performing a variety of difficult office assistance and administrative tasks; does related work as required.
Work is performed under regular supervision.
As the Public Safety Administrative Assistant you will generally work from 8:
00 AM to 5:
00 PM in the Department of Public Safety within the Investigation Division, providing administrative support.
You will perform a variety of tasks, such as preparing case reports for submission to court; preparing a variety of reports, charges, and other intelligence data using intelligence and analysis procedures; and assist detectives in the investigations division with case management.
You will also obtain a DCI Certification to conduct criminal history inquiries and assist the Records Division with the overflow of Passport customers by becoming a Passport Agent.
Essential Functions/Typical Tasks Receiving, screening and processing telephone calls; typing, word and data processing duties; issuing permits; maintaining records and files; preparing reports.
(These are intended only as illustrations of the various types of work performed.
The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
) Receives calls and callers for the department and ascertains nature of business, assists callers or directs to appropriate authority for disposition.
Maintains complex and detailed files and records; maintains database; issues permits.
Types letters and memos, prepares reports and charts; gathers data necessary for document preparation; generates departmental mailings.
Answers questions and responds to inquiries or complaints on department and/or City operations, policies and procedures.
Maintains a variety of operational, bookkeeping, budget and program records.
Attends meetings of commissions, boards and committees; compiles and types agendas.
Prepares minutes of meetings; prepares files and forwards action needs to proper department.
Processes incoming and outgoing mail.
Maintains registration system; collects and accounts for fees and charges.
Receives, processes and enters a variety of information into computer system; submits data to outside agencies as required.
Processes service and inspection requests; prepares work or service orders; schedules inspections.
Checks and reviews a variety of data for accuracy, completeness and conformance to established standards and procedures.
Establishes office procedures; sets up and maintains filing systems.
Assists with budget preparation.
Orders and stocks office supplies and department forms; maintains office equipment supplies and requests repairs as required.
Performs related tasks as required.
Required Education and Experience High School diploma or equivalent supplemented by course work in secretarial science and a minimum of 2 years office assistance experience.
Applicants for the Administrative Assistant will progress through the following steps prior to being considered for a department interview:
1.
Minimum Qualification Screening2.
Online Assessment (Outlook, Excel, Word, Typing, Data Entry, & Customer Service)3.
Submission of NCF3, Authorization for Release, and other documents to show proof of eligibility to serve within the Department of Public Safety.
4.
Department Review Notifications are sent via email or text message as applicants progress through the selection process.
Knowledge, Skills and Abilities Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of the organization and functions of the department and of general administrative policies and practices; ability to keep office records and to prepare accurate reports from file sources; ability to perform and organize work independently; ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor; ability to establish and maintain effective working relationships with associates and the general public.
Equal Employment OpportunityThe City of Jacksonville is an Equal Opportunity Employer.
All qualified applicants are considered for employment without regard to race, color, sex, national origin, age, marital status, religion, or disabilities unrelated to the essential function of the position.
The City of Jacksonville offers a comprehensive benefits package to all eligible employees.
01 Are you a Notary Public? Yes No 02 Do you have experience with filing and organization skills? Yes No 03 Briefly describe your experience with filing and organization skills.
04 Do you have a minimum of 2 years office assistance experience? Yes No 05 Briefly describe your experience with office assistance.
06 This position requires the use of the Division of Criminal Information Network (DCIN) and must be certified as a DCIN User.
The following questions pertain to standards and certification requirements set forth by the North Carolina Administrative Code (14 NCAC 18A.
0401).
These requirements are considered when determining an applicant's suitability for the Administrative Assistant II position.
Are you a US Citizen? Yes No 07 Are you at least 18 years of age? Yes No 08 Have you ever been convicted of a felony? Yes No 09 Have you been convicted of a Class B misdemeanor within the past ten years? Yes No 10 Have you ever been convicted of two or more crimes defined as Class B misdemeanors, regardless of the date of conviction? Yes No 11 Do you have any pending or outstanding charges defined above which would cause you to be ineligible for certification? Yes No Required Question Recommended Skills Accounting Administration Agenda Development Arithmetics Case Management Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
$33,360.
35 - $43,368.
46 AnnuallyLocation :
Jacksonville, NCJob Type:
Regular - Full TimeJob Number:
FY24-00040Department:
Public Safety (51)Division:
Police DivisionOpening Date:
10/13/2023Closing Date:
10/27/2023 11:
59 PM EasternGeneral Definition of Work About Jacksonville:
Jacksonville has one of the youngest demographics in the US with a median age of 27.
6 and an estimated population of 75-80,000.
The City offers a great work/life balance.
We are rich in history and deep in pride of our local military as demonstrated at Lejeune Memorial Gardens near Marine Corp Base Camp Lejeune and New River Air Station.
Many of our military return and plant roots here because of the lifestyle and all that the City has to offer.
Jacksonville tourism is growing, with festivals and events including some annual favorites like the Jacksonville Jamboree, Winterfest, Oktoberfest and Jazz in the City.
The Marine Corp Half Marathon is just one of our premiere sports events, and others include course challenges, soccer, triathlon, boxing, pickleball, softball, basketball, disc golf and other tournaments.
Jacksonville Recreation has indoor and outdoor facilities throughout the City and include year-round programs, classes and events including summer concerts, camps, movies, team sports and many more activities for all ages.
There are 19 parks and 20
miles of greenways and trails.
We are a waterway City with easy access to fishing and water sports and are close to Onslow beaches.
Jacksonville commercial corridors of Western Blvd, Marine Blvd, Gum Branch Rd and Henderson Dr offer retail shopping, restaurants, award winning healthcare facilities and other services.
Coastal Carolina Community College is in the center of the corridor and offers students a variety of subjects connecting to state universities.
Our public schools are above the curve in learning, proud in sports and offer a ton of activities for students.
Jacksonville Airport is a regional hub for travel and Jacksonville Transit offers service in the City and military installations.
Jacksonville is a great place to work, live and play for you and your family.
l A few words to describe the organization's work culture:
transparent, family-oriented, happy, collaborative, challenging, engaging, and respectful.
General Description:
Our agency is seeking an experienced and versatile administrative professional that is accustomed to handling intermediate skilled clerical and responsible administrative work performing a variety of difficult office assistance and administrative tasks; does related work as required.
Work is performed under regular supervision.
As the Public Safety Administrative Assistant you will generally work from 8:
00 AM to 5:
00 PM in the Department of Public Safety within the Investigation Division, providing administrative support.
You will perform a variety of tasks, such as preparing case reports for submission to court; preparing a variety of reports, charges, and other intelligence data using intelligence and analysis procedures; and assist detectives in the investigations division with case management.
You will also obtain a DCI Certification to conduct criminal history inquiries and assist the Records Division with the overflow of Passport customers by becoming a Passport Agent.
Essential Functions/Typical Tasks Receiving, screening and processing telephone calls; typing, word and data processing duties; issuing permits; maintaining records and files; preparing reports.
(These are intended only as illustrations of the various types of work performed.
The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
) Receives calls and callers for the department and ascertains nature of business, assists callers or directs to appropriate authority for disposition.
Maintains complex and detailed files and records; maintains database; issues permits.
Types letters and memos, prepares reports and charts; gathers data necessary for document preparation; generates departmental mailings.
Answers questions and responds to inquiries or complaints on department and/or City operations, policies and procedures.
Maintains a variety of operational, bookkeeping, budget and program records.
Attends meetings of commissions, boards and committees; compiles and types agendas.
Prepares minutes of meetings; prepares files and forwards action needs to proper department.
Processes incoming and outgoing mail.
Maintains registration system; collects and accounts for fees and charges.
Receives, processes and enters a variety of information into computer system; submits data to outside agencies as required.
Processes service and inspection requests; prepares work or service orders; schedules inspections.
Checks and reviews a variety of data for accuracy, completeness and conformance to established standards and procedures.
Establishes office procedures; sets up and maintains filing systems.
Assists with budget preparation.
Orders and stocks office supplies and department forms; maintains office equipment supplies and requests repairs as required.
Performs related tasks as required.
Required Education and Experience High School diploma or equivalent supplemented by course work in secretarial science and a minimum of 2 years office assistance experience.
Applicants for the Administrative Assistant will progress through the following steps prior to being considered for a department interview:
1.
Minimum Qualification Screening2.
Online Assessment (Outlook, Excel, Word, Typing, Data Entry, & Customer Service)3.
Submission of NCF3, Authorization for Release, and other documents to show proof of eligibility to serve within the Department of Public Safety.
4.
Department Review Notifications are sent via email or text message as applicants progress through the selection process.
Knowledge, Skills and Abilities Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of the organization and functions of the department and of general administrative policies and practices; ability to keep office records and to prepare accurate reports from file sources; ability to perform and organize work independently; ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor; ability to establish and maintain effective working relationships with associates and the general public.
Equal Employment OpportunityThe City of Jacksonville is an Equal Opportunity Employer.
All qualified applicants are considered for employment without regard to race, color, sex, national origin, age, marital status, religion, or disabilities unrelated to the essential function of the position.
The City of Jacksonville offers a comprehensive benefits package to all eligible employees.
01 Are you a Notary Public? Yes No 02 Do you have experience with filing and organization skills? Yes No 03 Briefly describe your experience with filing and organization skills.
04 Do you have a minimum of 2 years office assistance experience? Yes No 05 Briefly describe your experience with office assistance.
06 This position requires the use of the Division of Criminal Information Network (DCIN) and must be certified as a DCIN User.
The following questions pertain to standards and certification requirements set forth by the North Carolina Administrative Code (14 NCAC 18A.
0401).
These requirements are considered when determining an applicant's suitability for the Administrative Assistant II position.
Are you a US Citizen? Yes No 07 Are you at least 18 years of age? Yes No 08 Have you ever been convicted of a felony? Yes No 09 Have you been convicted of a Class B misdemeanor within the past ten years? Yes No 10 Have you ever been convicted of two or more crimes defined as Class B misdemeanors, regardless of the date of conviction? Yes No 11 Do you have any pending or outstanding charges defined above which would cause you to be ineligible for certification? Yes No Required Question Recommended Skills Accounting Administration Agenda Development Arithmetics Case Management Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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